Customer Service& Support

For all Customer Support, Sales Enquires and Technical Support, whether you choose to contact us by telephone or email, you can be sure that you will receive the most reliable and efficient service at all times.

To contact our Customer Service Team online, please submit your request through our contact form which is located on the following page:

However, if you would prefer to speak to a Customer Service representatives, you can contact following persons via corresponding skype Id:

Mr. Laurent Courbet:                Skype: satma.laurent.courbet
Ms. Scherazade Immel:           Skype: satma.scherazade.immel
Mr. Alex Lobanovsky:              Skype: satma.alex.lobanovsky

Our Administration building operating hours are as follow:
Mondays to Fridays:      8.30am - 5.30pm (Times displayed are French local times)
Customer Service is available in English, French and Russian